← Pharmacy Weight Loss Gourock

Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Gourock | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Gourock is a GPhC registered online pharmacy weight loss clinic serving patients in Gourock and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller responsible for your personal information. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates as an online weight loss clinic. All prescriptions and treatments are reviewed and approved by a qualified pharmacist before dispatch. Once approved, orders are delivered within 1 working day.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of personal data:

Personal identification data: Full name, date of birth, address, email address, and phone number.

Health and medical data: Weight, BMI, medical history, current medications, allergies, and any other health information you provide through our consultation forms. This is classified as special category data under UK GDPR and is handled with the highest level of care.

Transaction data: Payment details, order history, and delivery information.

Technical data: IP address, browser type, device information, and website usage data collected when you visit our website.

3. How We Use Your Data

We process your personal data for the following purposes:

Providing pharmacy services: To assess your suitability for weight loss treatments, process your orders, and ensure your safety. Our legal basis for processing health data is the provision of healthcare services and explicit consent.

Clinical safety: To conduct pharmacist reviews of your consultation before approving and dispensing any medication.

Communications: To send you order confirmations, updates, and important health information related to your treatment.

Legal compliance: To meet our obligations under pharmacy regulations, including maintaining dispensing records as required by law.

Service improvement: To analyse how our website and services are used in order to improve your experience.

We will never use your health data for marketing purposes without your explicit consent.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

Essential cookies are necessary for the website to function correctly and cannot be disabled.

Analytical cookies help us understand visitor behaviour so we can improve our services. These are only placed with your consent.

You can manage or withdraw your cookie preferences at any time through your browser settings or via the cookie consent tool on our website.

5. Sharing Your Data With Third Parties

We do not sell your personal data to any third party. We may share your information in the following limited circumstances:

Delivery partners: We share your name and delivery address with our courier service to fulfil your order.

Payment processors: Secure third-party payment providers process your transaction data. They are bound by strict data security standards.

Healthcare professionals: In cases where we need to consult with or refer to another healthcare professional for your safety, relevant health information may be shared.

Legal obligations: We may disclose your data if required to do so by law, regulation, or a competent authority.

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain your personal and medical records for a minimum of eight years following your last interaction with our service, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmissions on our website are encrypted using SSL technology.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority for data protection in the UK if you are not satisfied with our response.